Welcome to Our Help Site

• Can I sterilize my entire Carepod?
• Can I use RO water in Carepod?
• How do I adjust the level of mist?
• How do I assemble my humidifier?
• How do I know how much water is left in my humidifier while it is running?
• How do I prevent the mist from collecting on the floor?
• How do I set a run time for humidification?

See all articles in Carepod Mini - MS021P Humidifier →

• Can I sterilize my entire Carepod?
• Can I use RO water in Carepod?
• How do I adjust the level of mist?
• How do I assemble my humidifier?
• How do I know how much water is left in my humidifier while it is running?
• How do I prevent the mist from collecting on the floor?
• How do I set a run time for humidification?

See all articles in Carepod One - MS031S2 Stainless Steel Humidifier →

• Damages and issues
• Exceptions / non-returnable items
• Exchanges
• Refund
• Refund and Return

• Q: What does this Manufacture Warranty cover?
• Q: How long does the Manufacture Warranty coverage last?
• Q: How do I determine the warranty period of my Carepod?
• Q: How do I register my Carepod for warranty?
• Q: How do I initiate the return / refund process?
• Q: Will I be receiving the same Carepod model in return?
• Q: How should I package and ship my Carepod?

See all articles in Manufacturer's Warranty →

• FAQs pages
• 1. What’s included in the Clyde Protection Plan?
• 2. What is not included in the Clyde Protection Plan?
• 3. Are batteries covered?
• 4. How do I view the detailed terms and conditions of the Clyde Protection Plan before I buy it?
• 5. When does the Clyde Protection Plan begin and end?
• 6. Do I qualify for Clyde Protection Plan options?

See all articles in Clyde FAQ Pages →

• 1. What is Clyde?
• 2. What happens next?
• 3. How do I file a claim?
• 4. Is this backed by an insurance company?
• 5. What if I return my product?

• Can I sterilize my entire Carepod Cube X50?
• Can I use RO water in Carepod?
• How do I adjust the level of mist?
• How do I assemble my Carepod Cube X50 humidifier?
• How do I know how much water is left in my humidifier while it is running?
• How do I prevent the mist from collecting on the floor?
• How do I turn my humidifier on / off?

See all articles in Carepod Cube →