Carepod Support

You can clean your Carepod Mini through gentle handwashing.

1. Remove two parts from your Carepod:

   • Water tank

   • White wand

2. Handwash the water tank gently with dish soap and water.

3. Gently wash only the bottom half of the white wand. For extra care, use a soft sponge, or a gentle toothbrush. If you wish to sterilize the white wand, you may quickly dip its base only (not the whole wand) into boiling water for 1-2 seconds.

4. When washing the white wand, take care to wash only the bottom half. Do not wash the top half, where the wand plugs into the humidifier inner lid.

5. Fully dry all parts with a clean towel.

There are two ways to clean your premium humidifier: either through gentle handwashing or sterilization.

1. Remove three parts from your Carepod.

   • Water tank

   • Inner lid cover

   • White wand

2. Handwash two parts – stainless steel water tank & inner lid cover – gently with dish soap and water. You may also sterilize these two parts in boiling water.

3. Gently wash only the bottom halfof the white wand. For extra care, use a soft sponge, or a gentle toothbrush. If you wish to sterilize the white wand, you may quickly dip the base into boiling water for 1-2 seconds only.

4. When washing the white wand, take care to wash only the bottom half. Do not wash the top half, where the wand plugs into the humidifier's inner lid.

5. Fully dry all parts with a clean towel.

Visit our full guide and video here.

There are two ways to clean your premium humidifier – either through gentle handwashing or sterilization.

1. Remove three parts from your Carepod.

   1. Water tank

   2. Inner lid cover

   3. White wand

2. Handwash two parts – stainless steel water tank & inner lid cover – gently with dish soap and water. You may also sterilize both parts in boiling water.

3. Gently washonly the bottom halfof the white wand. For extra care, use a soft sponge, or a gentle toothbrush. If you wish to sterilize the white wand, you may quickly dip the base into boiling water for 1-2 seconds only.

4. When washing the white wand, take care to wash only the bottom half. Do not wash the top half, where the wand plugs into the humidifier inner lid.

5. Fully dry all parts with a clean towel.

There are two ways to clean your premium humidifier – either through gentle handwashing or sterilization.

1. Remove three parts from your Carepod.

   1. Water tank

   2. Inner lid cover

   3. White wand

2. Handwash two parts – stainless steel water tank & inner lid cover – gently with dish soap and water. You may also sterilize both parts in boiling water.

3. Gently washonly the bottom halfof the white wand. For extra care, use a soft sponge, or a gentle toothbrush. If you wish to sterilize the white wand, you may quickly dip the base into boiling water for 1-2 seconds only.

4. When washing the white wand, take care to wash only the bottom half. Do not wash the top half, where the wand plugs into the humidifier inner lid.

5. Fully dry all parts with a clean towel.

If you need to assemble your Carepod One for any reason, here are the steps:

1. First, lay out all the parts.

2. There are five: the main Carepod body, stainless steel water tank, inner lid cover, white wand, and orange silicone seal.

3. Press the silicone seal firmly into the inner lid.

4. Attach the stainless steel inner lid cover.

5. Secure the inner lid with the white center knob.

6. Place the water tank inside.

7. Align the lip of the tank with the lip of the main body.

8. Lastly, plug the wand into the inner lid.

Visit our full guide and video here.

Here’s how to get started:

1. Unbox and take out your new Carepod.

2. Remove the tape securing its lid.

3. Attach the white wand into the inner lid. Lift it slightly so it’s parallel to the inner lid.

4. Move your Carepod to your desired space for hydration.

5. Set your Carepod on top of a table, stool or elevated surface that’s at least two feet off the floor. This will help the mist circulate properly, and keep it from collecting on the floor.

6. Fill the water tank up to the MAX line with filtered / distilled water.

7. Pull down the wand slightly so it can oscillate properly in the water.

8. Close the lid.

9. Connect the power cord.

10. You're ready to hydrate your room!

Carepod One is ideally used in rooms that are around 500 square feet. It is best to use your humidifier in a room that is not too big or too small for its capacity, as this can result in over-humidification or ineffective use.

We recommend placing the Carepod on a higher location such as table top or stool so that the mist has some clearance in the air.  Also, place in an area that is not directly adjacent to objects that are sensitive and may warp from over-exposure to moisture. This may include art, electrical areas, or wooden areas, such as hardwood floors or tables.

We also advise keeping the humidifier away from extreme temperatures. Do not place Carepod in an area where it would come into contact with hot air, such as direct sunlight, or near gas stoves, heaters, etc.
If you are placing your humidifier in a bedroom, make sure to keep it at least three feet away from the bed.

This way, the occupant will not be directly exposed to too much moisture.

The best water for your Carepod is always distilled or filtered water.

We recommend against tap water, due to the extreme variations in quality, which may depend drastically on your geographical region.

Please note: Tap water contains impurities and minerals that may leave a white dust or particles behind, and impact the quality of hydration, as well as the proper care for your device.

The dripping sound is normal and is caused by the wand’s vibrations that generate your humidifier’s mist.

The sound can be reduced when you use the humidifier on Mist Level 1, the most gentle intensity setting. You can also decrease the dripping noise by keeping the water level up to (but not above) the MAX fill line of the stainless steel water tank.

You may add a few drops of essential oils to your Carepod Cube. Avoid dropping them into the water, as the oils might negatively affect the stainless steel tank or the wand.

Look for a small air vent cover, located alongside the lid cover.

Remove the cover. Take out the black airguard pad and place a few drops of essential oil there. Then place it back inside.

Our regular one-year Manufacturer’s Warranty covers any defects in material or workmanship under normal use during the Warranty Period. This includes but is not limited to the Carepod's main unit and its components – print circuit board, body and other accessories such as the water tank, silicone seal, air vent cover, inner lid cover, and power cord. It does not cover issues caused by damage due to misuse or mishandling.

During this Manufacturer’s Warranty Period, Carepod will replace products or parts of a Carepod item that proves defective because of improper material or workmanship, under normal use and maintenance.